Frequently Asked Questions
How are paintings packaged and shipped?
All original artworks are carefully packaged with protective materials to ensure they arrive safely. We use professional art packaging methods to protect your piece during transit.
Do you accept returns or exchanges?
Please contact us within 7 days of receiving your artwork if you have any concerns. We want you to be completely happy with your purchase. Returns and refunds are not granted based on change of mind. All sales are final. Damaged, defective or the incorrect paintings sent will be rectified.
How long does delivery take?
Delivery times vary depending on your location. Once your order is placed, we will be in touch with estimated delivery timeframes. We take great care in ensuring your artwork is delivered safely.
Are prints available, or are these originals only?
All works available in our store are original, one-of-a-kind fine art paintings. Each piece is unique and will never be reproduced. You are purchasing an exclusive original artwork.
Can I commission a custom piece?
Yes! We love working on commissions. If you have a special subject or location in mind, please get in touch and we can discuss your vision and create something truly personal for you.
Can I make an appointment for a private studio viewing?
Absolutely! We welcome private studio viewings by appointment. This is a wonderful opportunity to see the artworks in person and experience the detail and quality up close. Please contact us to arrange a time that suits you.